Our municipality adopts as a principle to act according to the rights and laws regarding giving public services and protect the rights of all our stakeholders.
Our municipality adopts as a principle to earn the trust of Istanbul’s people, its employees and other stakeholders and deserve this trust.
Our municipality adopts as a principle to be transparent and accountable in giving public services.
It is important that the services given by our municipality meet the needs and expectations of Istanbul and Istanbul’s people optimally at high quality level.
Our municipality adopts as a principle to use its sources within the principles of effectiveness, efficiency and economy.
In planning and presenting the services, our municipality communicates with all relevant parties in a participant concept, meets with its stakeholders at a common axis and bases on maintaining social dialog, contribution and commitment.
Our municipality adopts as a principle to be decisive, self-confident, brave, entrepreneur, innovative, pioneer and leader.